Skip to the experience

E-commerce & Retail

More visitors.
More customers.

Web design, SEO and paid advertising for e-commerce brands and retailers. Turn browsers into buyers across every channel.

Explore the experience ↓
Product packaging arranged on a clean surface
Built around people. Connected by design.

From discovery
to purchase.

One connected experience from search to sale. Explore how your store, visibility and automation can work together.

Show up where buyers search.

SEO and paid campaigns that connect product searches to the right category and product pages, at the right moment.

Illustrative practice · fictional data

One practice.
A connected presence.

A distinctive brand, a useful website and fewer gaps between interest and action.

Brand meets experience
Haven Shop

Considered care.
Clearly communicated.

Identity / digital / operationsDesigned to work together.
E-commerce design & development

Custom storefronts on Shopify, WooCommerce or headless platforms — designed for conversion and easy to manage.

  • Shopify
  • Product pages
  • Checkout optimisation
SEO & paid campaigns

Product and category page SEO, Google Shopping, Meta Ads and Amazon campaigns aligned to your commercial goals.

  • SEO
  • Google Shopping
  • Meta Ads
Brand identity

A distinctive brand that works across packaging, product photography, social and your online store.

  • Identity system
  • Art direction
  • Social templates
Post-purchase automation

Order confirmation sequences, review requests, replenishment reminders and loyalty workflows built around your platform.

  • Email flows
  • Review requests
  • Loyalty automation

Designed for the person
on the other side.

Every touchpoint should make the next step easier.

Clarity before complexity.

Useful content and clear choices. Give patients a reason to feel confident.

Every screen matters.

Fast, accessible experiences that work wherever people find you.

A human at the handoff.

Organised requests, visible next steps and a clear role for your team.

Digital marketing for e-commerce & retail

E-commerce businesses live and die by conversion rate and customer acquisition cost. A well-designed store on the right platform, driven by targeted paid traffic and optimised for search, with automation handling post-purchase sequences — that combination is what separates growing brands from ones that plateau.

Common challenges we solve

High cart abandonment

Checkout friction, unclear delivery information or weak trust signals are costing conversions.

Rising paid acquisition costs

Ad costs are up across Meta and Google — efficiency and ROAS need to improve.

Low repeat purchase rate

No systematic way to bring customers back or grow average order value over time.

Platform limitations

Outgrowing a template store and needing a custom Shopify or WooCommerce build.

What we deliver

Shopify & WooCommerceCustom store design and development optimised for conversion, speed and SEO.
Paid AdvertisingGoogle Shopping, Meta Ads, Amazon Ads and retargeting campaigns managed for ROAS.
SEO for E-commerceProduct page optimisation, collection SEO and long-tail content that drives purchase intent.
Email & AutomationWelcome sequences, abandoned cart flows, post-purchase sequences and loyalty campaigns.

Good questions.
Clear answers.

Which platform should we use?

That depends on your catalogue, integrations and fulfilment requirements. We help choose the right fit rather than defaulting to the same platform for every project.

Can you migrate us from an existing store?

Yes. We review the current platform, product data, URLs and integrations, then agree what to carry forward and what to rebuild.

Do you handle product photography direction?

Art direction and photography briefs are part of our identity and design scope. We partner with photographers and can coordinate shoots where needed.

Do you guarantee sales increases?

No. We improve the experience, establish tracking and measure agreed indicators. Revenue depends on multiple factors.

A store that works
as hard as you do.

Let’s talk about it

Let's connect.

Write a project brief ↗